Effective Date: 28/11/2024
Last Updated: 28/11/2024
Welcome to Kasbah Glow. These Terms & Conditions outline the rules and regulations for using our website and services. By accessing this website or placing an order, you agree to comply with these terms. If you do not agree, please refrain from using our website.
1.1 Eligibility: You must be at least 18 years old to use our website and make purchases. If you are under 18, you may browse the site but must have the consent and supervision of a parent or guardian to place an order.
1.2 Account Responsibility: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.
1.3 Prohibited Activities: You agree not to engage in any activities that could harm our website, violate any laws, or infringe on the rights of others.
2.1 Placing an Order: By placing an order on our website, you agree to provide accurate and complete information, including your name, address, contact details, and payment information. Orders with incomplete or inaccurate information may be delayed or canceled.
2.2 Pricing: All prices are listed in Moroccan Dirhams (MAD) by default. For international customers, approximate prices in local currencies may be displayed based on current exchange rates. Please note that actual charges may vary slightly due to exchange rate fluctuations or fees applied by your payment provider.
2.3 Payment Methods: We accept major credit and debit cards, PayPal, and other secure payment methods supported by our payment gateway provider. Payments are processed securely through a trusted third-party provider to ensure the protection of your financial information.
2.4 Order Confirmation: After placing an order, you will receive a confirmation email containing your order details, including the items purchased, the total cost, and the estimated delivery date. If an item is out of stock or your order cannot be fulfilled for any reason, we will notify you promptly and provide a refund to your original payment method.
3.1 Shipping Locations: We currently ship worldwide.
3.2 Delivery Times: Delivery times may vary based on your location. Estimated delivery times are provided at checkout but are not guaranteed.
3.3 Shipping Delays: Kasbah Glow is not responsible for shipping delays caused by unforeseen circumstances, including customs inspections, natural disasters, or courier issues.
4.1 Eligibility: Returns are accepted within 14 days of receipt for unused, unopened products in their original packaging. Items marked “final sale” cannot be returned.
4.2 Refunds: Refunds will be issued only for damaged, defective, or incorrect items.
4.3 Exchanges: If you receive a damaged or defective item, contact us immediately for an exchange.
4.4 Contact: Email us at returns@kasbahglow.com for assistance.
All content on this website, including text, images, logos, and product descriptions, is the intellectual property of Kasbah Glow. You may not copy, distribute, or use any content without our explicit written permission.
Kasbah Glow is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to:
Your use of our website and products is at your own risk.
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
These Terms & Conditions are governed by the laws of Morocco. Any disputes arising out of or in connection with these terms shall be resolved exclusively by the competent courts of Rabat, Morocco.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The latest version will be posted on our website, and your continued use of the site constitutes your acceptance of the updated terms.
If you have any questions or concerns about these Terms & Conditions, please contact us at contact@kasbahglow.com
Experience the essence of Moroccan tradition with Kasbah Glow’s authentic skincare
